I’ve only ordered from them a couple of times. One time they sent me a brake pad package that had come open and there were no pads in the package or anywhere in the box the stuff was shipped in… very odd. But to their credit, CRC responded to my email about this by sending out a pair of pads to me so I have no complaints as they resolved the issue in a timely manner.
The funny thing is, when the new set of brake pads arrived the actual product packaging was halfway open already so the issue was with the brands packaging not being very good (Nuke Proof brand; I’ll probably just go with TruckerCo next time I need pads)