Absolutely the best shop in Prescott. Andrew and the guys know bikes and local trails.
I trashed a carbon brake riding the Dells. No other shop had my interest in mind. Manzanita Bikes actually tried to gouge me on the price of a replacement, plus a 4 day wait! High Gear Bikes was good; they suggested ordering a replacement on Amazon and said I could ship it to their address. Iron Clad Bikes said my "Elixir" brake (really an XO carbon) was outdated. and should be replaced with a Deore- this on an $8K carbon XC bike! Bike Smith, on the other hand, set me up with a loaner brake, installed it, ordered a rebuild kit for my brake ($24, not $300 like Manzanita quoted me), and went over my bike and made some adjustments... for nothing.
Absolutely the best customer service I've seen, not just in a bike shop, but in any business. Plus they sponsor races and have free beer after weekly rides! I'll never go anywhere else in Prescott.
Absolutely the best shop in Prescott. Andrew and the guys know bikes and local trails.
| ThankI trashed a carbon brake riding the Dells. No other shop had my interest in mind. Manzanita Bikes actually tried to gouge me on the price of a replacement, plus a 4 day wait! High Gear Bikes was good; they suggested ordering a replacement on Amazon and said I could ship it to their address. Iron Clad Bikes said my "Elixir" brake (really an XO carbon) was outdated. and should be replaced with a Deore- this on an $8K carbon XC bike! Bike Smith, on the other hand, set me up with a loaner brake, installed it, ordered a rebuild kit for my brake ($24, not $300 like Manzanita quoted me), and went over my bike and made some adjustments... for nothing.
Absolutely the best customer service I've seen, not just in a bike shop, but in any business. Plus they sponsor races and have free beer after weekly rides! I'll never go anywhere else in Prescott.