Updating gear review pictures

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    • #107966

      how do you change pictures of outdated gear reviews

      for example:

      The Bontrager XR4 Tires from 2011 (shown in the picture) were completely re-done for 2012. replacing the picture from 2011 to 2012 would be nice

      I don’t see the need to make a new review that would be confusing…

      Thanks,

      Neil

    • #107967

      trek7k might correct me if I’m wrong, but there are two things I’d suggest:

      1) You can add additional photos to any piece of gear. I’d start there.
      2) You can use the correct/update form and let us know that it needs to be changed. It’d probably help if you would include a link to what the photo should be changed to.

      Thanks so much for the help!

    • #107968

      Yep, Greg’s right. You can upload your own pics of the gear to the "Photos" tab on any gear page. To change the official product shot, you’ll need to email us, preferably using the "Correct this gear" link.

    • #107969

      k sounds good! one thing i did try last night was to upload new pictures but it says it was to large of a photo… this photo was super small tho?? is there a size limit?

      neil

    • #107970

      Hi there Neil,

      Can you link the photo you’re trying to use?

    • #107971

      Yeah, that’s weird. Email me the pic and I’ll see what’s up ([email protected]).

    • #107972

      There was an error, probably because your photo is too large or you forgot to attach a file. Try reducing your photo file size to less than 8Mb. <——this is what I’m getting!

      http://revolutionscyclery.com/merchant/ … te/xr4.jpg <——- this is what picture i want

      NEIL

    • #107973

      Missing image when I try that link.

    • #107974
    • #107975

      That image is just short of 2mb, which can easily cause issues with this site’s PHP sessions. Try using this image:

      Image

      link

      It’s 1/3 the size, so should keep you from having any timeout issues.

    • #107976

      I think the issue may have been the file names – they need to have a proper image extension (.jpeg, .jpg, etc.).

    • #107977

      While his second link is a php redirect, his first link is a direct url to the .jpg. Depending on the speed and quality of his upload throughput, sending 2mb to the server could easily result in a dropped upload session.

      Hopefully, the smaller image (with the extension) should resolve his issue.

    • #107978

      Nate actually emailed me the files and they didn’t have extensions so I’m thinking that’s the issue. The server can handle photos at least 8Mb in size – we haven’t tested any larger than that. 😀

      Note, the error message says EITHER the file is too large OR there wasn’t a file attached. Without an extension, I’m thinking the latter is applicable.

    • #107979

      yes it work the jpg version!

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