2018 bucksaw build starting with carbon XL frame and supplied 2018 rockshox monarch Debonair .
Assembly completed last week 50 miles in and rear shock is stuck down .
After a lot of research on line and you tube , I’ve popped it back out but climb mode does not work- according to posts from mechanics and owners of bikes with this piece its a common problem – even to a point someone leaving a bike store after just purchasing a bike get down the road on the way to a trail and it gets stuck down .
Insufficient lubrication on the o rings and factory assembly- should have been a recall from all the brands they supply to, instead of taking a chance a letting a customer down and knowing about it- that some will fail
Talking to Salsa USA and the rockshox rep up here in Canada -there was a bad batch released to the public but they are covered under warranty once you pay shipping 1 way and wait the down time with no bike while the work is done .
So after spending a lot of money on a complete carbon build , i have ordered a 2018 Fox (which i’ve always been a fan of after owning 6 on various bikes and never a problem ). I can’t trust a shock that may fail when i’m way out back where there’s no roads or support . Once repaired I will keep it in the tool box just in case …………but i’m sure it will probably never be needed.
Paul L
ps Bucksaw is an amazing bike – kudos to Salsa