I bought a Motebecane Vent Noir road bike in September of 2017. I have ridden the bike thousands of miles and have had no issues. I have swapped out the seat and bought a shorter stem. The bike came specced with WTB rims, Shimao 105 drivetrain, Shimano brakes, FSA cranks, and the rest of the hardware was Ritchey. I think I paid $800. My friends are all riding multi-thousand dollar Trek, Giant, etc. I have no problem hanging with them
I bought a Motebecane Fantom 29er about 6 weeks ago to replace my 2007 Gary Fisher Cake. It came specced with Shimano disc brakes, Shimano XT Plus 2 x 11 drive train, Rockshox fork and rear shock. both with 140mm travel. It has Raceface cranks and BB, WTB tubeless ready wheels and Maxxis tubeless tires (which I converted for $20. It ships with tubes). Those are all solid components. The downside was that it came with the same 100mm Ritchey stem that was on my road bike, a Ritchey seat post, and crap pedals. I swapped them out for a 35mm stem, a Rockshox dropper post, and Crank Brothers flat pedals. I got it at a $200 reduced price from the $1500 dollar normal price point. With the tubeless, new stem, and pedals I’m into it for about $1800. I still need to swap out the bar, as it’s only $260mm wide. The bike is a bit heavy, but from what I can tell it has the same geometry and suspension as a Giant Trance. To buy a Giant specced like the Motebecane it would be almost $3000. I’ll trade a few pounds for $1200. I’ve taken it on five or six rides since I bought it. It climbs and descends well. I’m still getting used to the sluggish 29 inch wheels.
Overall I have been impressed with Bikes Direct. Just make sure it has good components and realize that you may need to buy a few parts to customize it. Mountain biking is an expensive hobby. If you think you are going to cheap out and get a “real” bike for two or three hundred dollars you’re dreaming.