Where would one be able to purchase the jockey cage? When I bought my new bike within the first ride I had something caught in the bottom jockey wheel and it bent my jockey cage like crazy. Went to a my LBS and they said they could fix it but that one part costs a bunch or I could just buy a whole new derailleur. I ended up upgrading to a GX derailleur but I still have my NX one just sitting there. So I would like to find the NX jockey cage and maybe fix it myself? This way I could have a spare derailleur for my unlucky self. lol
Anndddd, I just figured out how to directly call them and their warranty and parts department said that there is no way to get a spar part for the outer cage. They have one for the inner cage but not outer. So pretty much it’s just a Christmas tree ornament from here on out. Yippy!
In my experience NX will just break again anyway and not worth putting any money into. I’d have sent you my old NX cage but I threw out the whole derailuer after the tension spring for the pulley cage randomly blew out. Upgraded to GX, broke a tooth on a pulley wheel within a month. Got fed up with sram breaking and went back to Shimano. No problems since.
To follow up, I have to admit an old GX derailleur on a 2011 Giant lasted for many years, but the new sram stuff lasted for a few months at best. Only reason why I have run sram is that it came stock on my last two bikes. I am old school into Shimano since the mid 90s and never liked grip shift back in the day. But as I mentioned in previous post, recent sram derailleurs have broken on me without a crash or impact. All Shimano all the way again for me!