I’m having a simlar issue with the Andriod app, maps won’t load, I tried reinstalling, didn’t work. I tried clearing cache and data and now I can’t even log in. Sadly this is was my favorite app to use to get to trails and navigate around them, now I can’t use it.
Yep, me too. Had trouble checking in, so force-closed app. Didn’t work. Cleared cache, didn’t work. Clear data, didn’t work – couldn’t log in. Uninstall & reinstall app, didn’t work – still can’t log in. Definitely my go-to MTB app, so I’m hoping it gets fixed soon.
I started having problems with the app again yesterday, and I’ve done all the same troubleshooting that I did previously. It worked on Saturday, and not on Monday. I’ll keep watching for an app update.
I’m using Android, free app. When I tried to check in at a trail, it hangs up on the Check-In page. So I tried going to the Nearby Trails page, and it also shows nothing. I force-closed app from the Android app settings screen. Same results. Cleared app cache, same result. Clear data, logged back in successfully (which didn’t work the previous time I was having issues with the app), but then found all the same results. I haven’t tried a full uninstall/reinstall of the app yet, but I certainly can. Screenshots attached. I also tested on a spare iPhone that I had handy, it seems to work correctly.
Jeff, thanks for the update! I installed the latest app update while I was on the way for a ride at Allatoona Creek this morning, and everything worked perfectly when I got there. Much appreciated for the quick response!