Review: Went in twice and was only helped one of those times (read stood in front of $3,000 bikes for 45 min without being helped). The second time a mechanic actually stopped to talk to me since I was completely ignored by salesmen. He was super nice and helpful though.
Review: Purchased a Trek Paragon from them in 2011. Basically, if you are in the market for a Trek this may be your shop. However, there are a few less "corporate" LBS's that carry Trek also. Overall, not really any personality for a LBS, just a big bike supplier. Trek, Scott, etc.