Account lost

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    • #190868

      I was on my app and lost my profile bboehman that I had earned a Pro membership with last week and with the email I use it was replace with my Facebook account info and Bob Boehman.  All my trail check ins this year gone as well.  When I clicked on bboehman just now it is says I am now from Germany and my email is not tied to it and all I can access is the new account? Anyway to get this fixed so I keep my old account and badges and check ins and all my trails and the wishlist?

    • #190869

      Hi Bob, it looks like you bboehman account is still in tact but it has a typo in the email address which may have prevented you from logging in.

      I’ve corrected the email address on your bboehman account and also the new account you created (our system doesn’t allow two accounts with the same email address.) If you need to access the Bob Boehman account you used to post this message, just add the number “1” to your email address before the @.

    • #190871

      Thanks Jeff it is greatly appreciated! If you don’t mind you can just delete the other account if possible as I won’t be using it.  Thanks!

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